How is Luxury Shopping evolving for Chinese customers in a post-pandemic world? What is the role of the sales associate in luxury retail when Chinese customers can buy online? How can ‘sales ceremonies’ become memorable experiences in every channel?
Join this one-hour webinar to discover how to fully engage Chinese luxury customers and build an EPIC CX!
Business Growth Leader
Chinese Market Expert
DMS by BVA Mystery Shopping Unit
Chief Growth Officer
BVA Nudge Consulting – Global