National Observatory on Italians and the Home

The CasaDoxa Observatory was created in 2017 from the Retail&Living Unit, and is specialized in the analysis of the demand side of Living, which is to say, everything revolving around living in the home.

CasaDoxa is a multiclient product, undertaking a yearly survey on a representative sample of 7,000 families which is further enriched by specific inquiries and periodic updates on current phenomena: it has been particularly active in monitoring the needs of Italians during the period of the lockdown and successive Phase 2.

The Observatory is multisectoral and it is able to give indications on the evolution of demand on all the business sectors involved in Living (at home): services, furnishings, consumer electronics, financial and insurance products, utilities, entertainment, plant systems and components, and real estate.

The Sample Data, which has been stabilized, beyond highlighting macrotrends, constitutes a structured starting point for surveys on specific initiatives able to give clients information on which to make decisions for actions to be undertaken in defining products and services.

CasaDoxa WEB TALK, 25 June 2020

The hub house: the real engine of recovery

Presentation of 3rd Edition CasaDoxa – National Observatory on Italians and the home

Webinar 1

We apologize but for technical problems the video quality is not optimal and the speakers are not visible.

The interviews of CasaDoxa with the protagonists in the world of the home

Based on information collected through our CasaDoxa Observatory 2020, we asked two questions to some of the protagonists in the world of the home:

  1. During these last few months, inside the home, there has been an acceleration of tendencies already underway. The home has become the focus of individual, social and work activities, and not for a single member of the family, but for everyone. None of us had ever lived contemporarily together with all family members concurrently doing different activities (working, playing, cooking, doing fitness, …) and for entire months at a time. The “all together passionately” has also shown us positive aspects, for example as technology has gone from “cold” to being lived and perceived as “warm” due to its usefulness and comfort. This is what we recorded with the CasaDoxa Observatory, and we continue to record in our weekly surveys. What about you and your company, from your specific observation point, what are you recording?
  2. From our Observatory, we see there is a renewed desire to invest in the home, a real motivational “fire” which will continue to burn for many months to come and could involve important budgets for changes or renovations in the home, with immediate choices such as changing furniture or improving the thermal comfort, or larger TVs, and so on. What are your projects to welcome this motivational “fire” and to keep it alive?
Casadoxa 2020 Thumb Video

Mario Franci

Direttore Commerciale e Marketing –

Casadoxa 2020 Thumb Video

Alberto Comunello

Customer Value Management Director – E.ON

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Alberto Vanin

Socio e Brand Ambassador – Facile Ristrutturare

Casadoxa 2020 Thumb Video

Sergio Scalpelli

Direttore Relazioni Esterne e Istituzionali – Fastweb

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Roberto Busso

Amministratore Delegato – Gabetti Group

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Edoardo Posani

Country Customer & Consumer Insight – Ikea Group

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Chiara Mizzi

Communication and Philanthropies Lead – Microsoft Italy

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Emanuele De Longhi

Head of Marketing Home Appliances – Samsung Electronics Italia

Is it really an irreversible change or a reaction of 100 days of all of us, together passionately, closed at home? Will the effects of the economic crisis break the strong desires to invest in the home?

The answers to these and other questions are all here, and there are many more than those heard at the event “The Home Hub: the real engine of the recovery”. There is a lot yet to be discovered, one just needs to read the data deposit, information and knowledge contained in every chapter of CasaDoxa 2020.

The CasaDoxa data are an infallible compass for those wishing to understand, anticipate the needs and expectations of Italians, intercepting with precision diverse generations and social classes.

Would you like more information on CasaDoxa?

Write to us at

Or contact us directly

Paola Caniglia, Head Of Bu Retail In Bva Doxa

Paola Caniglia

Head of BU Retail&Living

Andrea Tozzi, Research Manager In Bva Doxa

Andrea Tozzi

Senior Research Manager
+39 338 9313316

CasaDoxa’s participation in conferences, workshops, webinars and events

January 27-29, 2021

Klimahouse – Luce e Rumore: due nuovi elementi per un’edilizia di qualità – Data Room & Talk

link to the event click here

January 19, 2021

Politecnico – Osservatorio Internet of Things “Indagine sulla smart home” – Webinar

October 26, 2020

FEDERMOBILI – “È il momento di investire sulla casa” – 4° Convention nazionale

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July 8, 2020

FIMAA – “Si riparte dalla casa!” – Webinar

Webinar Fimaa Milomb Dell 8 Luglio 2020 1

May 21, 2020

Neolith “I nuovi bisogni dell’abitare” – Web Talk


November 11, 2020

Single Day 2020 – “Una fotografia dei single d’Italia”

Consult the research: click here

October 19, 2020

SIGEST – “Residenziale a Milano” – Studio annuale

Consult the research: click here

June 29, 2020

INNOVABILITY INSIGHTS by Future Building – “Soluzioni innovative per lo smart working e lo smart workplace”

February 6, 2020

CDV – Proptech e Vendite immobiliari. “Esigenze e aspettative del consumatore immobiliare” – Convegno

January 22, 2020

Politecnico – Osservatorio Internet of Things “Indagine sulla smart home” – Convegno

November 29, 2019

45° Congresso Nazionale Geometri – “Gli italiani e la salubrità della casa” – Convegno

November 27, 2019

Home Insurance: dai bisogni ai target – Workshop

October 22, 2019

AGIDI “Proptech è: ridefinire il processo di vendita” – Convegno

September 19, 2019

Gruppo Tecniche Nuove – Edificio Salubre: “La percezione del valore della sostenibilità in edilizia” – Convegno

March 28, 2019

CDV: Il mercato delle locazioni residenziali “L’identikit dei nuovi inquilini chi affitta, dove e perché” – Convegno

February 13, 2019

CDV: Il Marketing nel Real EstateLa casa a ciclo continuo: come cambiano stili e funzioni dell’abitare” – Convegno

January 22, 2019

Politecnico – Osservatorio Internet of Things “Indagine sulla smart home” – Convegno

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Would you like more information on CasaDoxa?

Write to us at